Forms Not Appearing
Troubleshoot why your forms aren’t showing up in Lead to Sheet.
Forms need a submission first
Forms only appear in your Tracked Forms list after they receive their first submission. If you’ve just installed the snippet, submit a test entry on each form to make them appear.
- 1
Go to your website
Open the page with the form you want to track.
- 2
Fill in the form with test data
Enter some test values (e.g., "Test Name", "test@example.com") and submit the form.
- 3
Check Forms & Leads
Go back to your Lead to Sheet dashboard and check the Forms & Leads page. The form should appear within a few seconds.
Common issues
The snippet is missing from the page
The Lead to Sheet snippet must be present on the same page as the form. If you’ve only added it to your homepage but your form is on a “Contact Us” page, it won’t detect that form. Make sure the snippet is in a global location (like a site-wide header) so it loads on every page.
The form uses a third-party iframe
Some form tools embed forms inside an iframe (a separate window within your page). Lead to Sheet cannot access forms inside iframes due to browser security restrictions. Check your form builder’s documentation for webhook or integration options as an alternative.
The form submits via a custom method
Most standard HTML forms are detected automatically. However, if your form uses a non-standard submission method (like a custom JavaScript handler that doesn’t trigger the browser’s form submit event), it may not be detected. This is uncommon with popular form builders.
Still not working?
If you’ve tried everything above and your forms still aren’t appearing, please contact us at support@leadtosheet.com. Include your website URL and a description of the form builder you’re using, and we’ll help you get set up.